IT advice & support
Make sense of your options, solve day-to-day IT problems and plan what needs to change.
About this service : IT advice & supportIT advice and automation for small teams.
We help small businesses and charities choose their software, cut repetitive admin and get their systems working together. Then we set it up and show your team how to use it.
Talk to us about your projectStratford-upon-Avon · Working across the UK
Good advice is only the start.
We help you decide what needs to change, then carry out the work. You can come to us for a single problem or a wider review of your IT.
AI & automation
Spend less time copying data, chasing updates and putting the same reports together.
About this service : AI & automationSystem setup & migration
Move to a new system with someone to handle the setup, data and training.
About this service : System setup & migrationBuilt here. Used out there.
Alongside client projects, we build and run our own products and services. Here are some of the practical problems they help with.
Attendly (opens in a new tab)
Online sign-ups and door check-in for schools, charities and community groups.
Flow (opens in a new tab)
Advice and setup for tills and payments, plus card machine and till hire for independent businesses and events.
Taskflame (opens in a new tab)
A shared project board for keeping track of tasks and working together.
RapidSite (opens in a new tab)
Need a website? Our website service covers design, build and ongoing care for a monthly price.
How we work with you
Start with what is causing you trouble. We can work out the technical details together.
Talk it through
Tell us how you work, what is getting in the way and what you need to change.
Agree the work
We recommend an approach and set out the scope, costs and likely timescale for you to review.
Put it to work
We set it up, test it with you and help your team get comfortable using it. We agree any ongoing support together.
Clear arrangements from the outset.
The practical details matter as much as the technology.
- Scope and costs agreed together
- You can review what is included, what it costs and any ongoing fees before deciding to go ahead.
- An approach that fits
- We look at the tools you already use, your budget and the people who will be using the system.
- Updates you can follow
- We explain the decisions, keep you involved and make time for your questions.
- A considered handover
- We agree access, documentation, ownership and support as part of the project, so you know what happens afterwards.
Before we get started
Can we talk before we know what we need?
Yes. Tell us what you are trying to do, what is getting in the way and what you have tried so far. We will help you work through the options.
Do we need AI?
That depends on the task. Some jobs suit AI; others are better handled by a straightforward connection between systems. We look at the work, the information involved and where a person needs to check the result before recommending an approach.
How much does it cost?
The cost depends on the work involved and the support you need. Once we understand the job, we set out the scope, costs and any ongoing fees for you to review.
What happens after setup?
We agree the handover and support arrangements as part of the project. That can include training, documentation and further help as your team starts using the system.
Let's discuss the work.
Tell us what you are trying to do and where you are getting stuck. A few sentences are enough to start.